FREE POSTAGE - 30 DAY MONEY BACK GUARANTEE

An easy-to-use smartphone from £299

on Amazon

The Chatsie phone is simple to use. The user experience is intuitive, meaning those that haven’t used a mobile before can still easily use it. The Chatsie menu is text based, replacing icons, making navigation easy...

The Chatsie phone is simple to use. The user experience is intuitive, meaning those that haven’t used a mobile before can still easily use it. The Chatsie menu is text based, replacing icons, making navigation easy for those new to digital technology. Apps, messages, and phone calls can be accessed with just one tap. The Chatsie team is on hand if you need help and the phone is designed so a loved one can support, even if they’re not in the same room.

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Get a better understanding
of the Chatsie phone features

Price & box details

A Chatsie handset costs £299 (postage is free) or pay £399 and get a SIM with 12 months' worth of UK calls, sms, and data (4GB). Included:

  1. An Android 14 state of the art phone
  2. A screen protector (applied)
  3. A black case (put on)
  4. A stylus
  5. A UK mains charger
  6. A UK SIM with a 12 month call plan (only with the £399 package)
  7. Comprehensive and clear instructions
  8. A sticker to navigate around (applied)

SIM included with 4GB data, unlimited UK calls and SMS

Case with Chatsie sticker

Android 14 phone

Pre-applied screen protector

How to use

Your phone is ready for use when it arrives!
You can visit https://www.chatsie.com/help for more or;
Call us on 02045240751 (9am-5pm Monday to Friday)

Tech specs
Screen size
6.82” IPS TFT
Screen size
Battery and charging
Li-ion 5000 mAh
Wireless battery charging
Internal memory / RAM / MPNS
256GB / 6GB / 5G
Dimensions and weight
173.92 x 77.80 x 8.99 mm
214.00 g
Camera
50 Mpx
Front: 16 Mpx
Postage

Postage is free and your phone should arrive within 1-2 days of ordering (order before 1pm for next day delivery during the week)

Delivery countries

Only to the UK and NI currently
Launching in the US very soon!

Returns

You have a 30 day money back guarantee - return postage is free of charge.

When will my phone arrive?
STEP 1
Decide which option (£299 or £399).
STEP 2
Enter your details and pay
STEP 3
Unbox in 2-3 days!

SIM plans include

4GB data

Unlimited calls (UK)

Unlimited SMS (UK)

Partnered with Honestmobile

Stay connected without the stress

NO ICONS
Call or message loved ones with just one tap.
KEYBOARD REPLACEMENT
Dictate a message and send the transcription + recording.
ACCESSIBILITY
Customisable font sizes and tap sensitivity

Hear from our customers

on Amazon

"Absolute game changer for my Nan. She's used the same model of phone for the last 20 years and did not want to change. We'd run out of places to buy her old phone so I decided to take a punt on this to see if she would take to it. She loves it. Big buttons and simple menus make it easy for her to navigate and keep in touch."

Ash - 38, Manchester

"My dad has always been nervous about tech, but the Chatsie phone has been perfect for him. He has been able to order his prescriptions through the NHS app, which has been a lifesaver. The battery life is amazing and lasts forever, and it feels like a really nice, sleek and well built phone. Best of all, he really enjoys using it, and is always giving me demonstrations - it’s given him much more agency over his life, which is great."

Lara - 45, Cambridgeshire

"My mum has never been keen on using a mobile phone, but Chatsie has completely transformed her experience. She finds the screen incredibly easy to read and loves that she can make calls without struggling with small buttons. The UK-based customer support was a huge bonus for us. I couldn't recommend it more!"

Jason - 35, Devon

Chatsie phone specifications

Screen size
6.82” IPS TFT
Screen size
Battery and charging
Li-ion 5000 mAh
Wireless battery charging
Internal memory / RAM / MPNS
256GB / 6GB / 5G
Dimensions and weight
173.92 x 77.80 x 8.99 mm
214.00 g
Camera
50 Mpx
Front: 16 Mpx

Questions?

Check out our FAQs or reach out to hello@chatsie.com

Which countries do you deliver to?

Right now, just the UK (England, Northern Ireland, Wales, Scotland). Contact us on hello@chatsie.com if you’re outside these regions and we’ll let you know when we’re delivering to your area.

Can I buy Chatsie as a gift for someone else?

Absolutely. Here are the steps:

1) Make sure you put in YOUR email address in the contact information section
2) Put YOUR details in the billing section (during both stages of the checkout)
3) Put THEIR details in the delivery section (during step 2 of the checkout)
4) Reply to the purchase confirmation email with the following:
5) Their full name and relationship to you (helps us to double check we’re getting it to the right person)
6) Their full postal address (again, we’ll double check this)
7) A personal note if you’d like one included, plus any apps you want pre-downloaded
8) The recipient will then receive the phone with your note (if applicable) and no receipt / price details so it very much feels like a “gift”.

Can I cancel my contract?

Yes, you can! You have a 30-day window from the day you receive your phone to decide if it's right for you. That’s twice as long as most other phone companies give you.

After 30 days, your 24-month contract with us kicks in. You can find all the details in our Terms and Conditions. Since it’s a legal agreement, if you default on payments or try to cancel through your bank, we may need to cancel your contract and recover the phone, along with any remaining unpaid balance for the contract term. Don’t worry—this process isn’t immediate. You’ll have plenty of time and notifications to resolve any issues first.

If we don’t hear from you within 30 days of a default or forced cancellation, your phone will be locked, you’ll lose access to your network and Chatsie software, and your case may be passed to a debt collection agency.

How long does the phone take to arrive?

Expect to receive the phone in 2-3 days (we send them via First Class Tracked delivery). You will receive an email confirmation from us with the tracking number.