4GB data
Unlimited calls (UK)
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Unlimited SMS (UK)
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"I bought a Chatsie phone for my father and I can honestly say it's one of the best decisions I have ever made. I felt incredibly sad that our relationship was fading, but I live 200 miles away. Chatsie has given him so much confidence to call, message, and even use apps!"
"Somewhere along the way, I stopped keeping up with mobile phones. I got on fine with my old Nokia, but it was becoming clear that the kids and grandkids all communicate on these digital apps. I bought myself a Chatsie phone and wow, it's been wonderful. So easy to use and the team is lovely."
"Chatsie has changed my life. My wife passed two years ago and the children live in America. I was finally starting to feel my age, but I've wound the clock back by using this phone. I know how to get around with my maps app, and I use YouTube frequently to learn and for entertainment."
Check out our FAQs or reach out to hello@chatsie.com
Right now, just the UK (England, Northern Ireland, Wales, Scotland). Contact us on hello@chatsie.com if you’re outside these regions and we’ll let you know when we’re delivering to your area.
Absolutely. Here are the steps:
1) Make sure you put in YOUR email address in the contact information section
2) Put YOUR details in the billing section (during both stages of the checkout)
3) Put THEIR details in the delivery section (during step 2 of the checkout)
4) Reply to the purchase confirmation email with the following:
5) Their full name and relationship to you (helps us to double check we’re getting it to the right person)
6) Their full postal address (again, we’ll double check this)
7) A personal note if you’d like one included, plus any apps you want pre-downloaded
8) The recipient will then receive the phone with your note (if applicable) and no receipt / price details so it very much feels like a “gift”.
Yes, you can! You have a 30-day window from the day you receive your phone to decide if it's right for you. That’s twice as long as most other phone companies give you.
After 30 days, your 24-month contract with us kicks in. You can find all the details in our Terms and Conditions. Since it’s a legal agreement, if you default on payments or try to cancel through your bank, we may need to cancel your contract and recover the phone, along with any remaining unpaid balance for the contract term. Don’t worry—this process isn’t immediate. You’ll have plenty of time and notifications to resolve any issues first.
If we don’t hear from you within 30 days of a default or forced cancellation, your phone will be locked, you’ll lose access to your network and Chatsie software, and your case may be passed to a debt collection agency.
Expect to receive the phone in 2-3 days (we send them via First Class Tracked delivery). You will receive an email confirmation from us with the tracking number.
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